Careers

→DairyComp Technical Support Specialist

Lactanet’s DairyComp herd management software supports many of Canada’s large and progressive dairy producers. We are looking for someone with passion for technology and strong computer skills to compliment their dairy production knowledge in this key role. Your responsibilities will include complex software systems, installations and data setup for key accounts across the country.This is a non-union position.
As the Technical Support Specialist, you will also provide training and advanced technical support for the DairyComp support team and act as the primary contact with our herd management software provider. The role will also include collaboration with milking equipment manufacturers to support sensor integration solutions.

Position Overview

• Provide dedicated solutions for our key national accounts with a personal touch.
• Lead the implementation and support of specialized or non-standard products including sensors, parlours, robots and mobile applications.
• Support custom data mining, data project setup, and comprehensive herd data reviews.
• Resolve complex on-farm technical software and hardware challenges.
• Work directly with equipment dealers to resolve software integration issues.
• Support our internal data movement process with timely resolutions.
• Serve as the primary contact with our software supplier for technical issues.
• Collaborate in the troubleshooting of unresolved deep-level software issues.
• Provide ongoing technical training and follow-up for our front-line support team

Qualifications & Experience

• Bachelor of Science in Agriculture or another relevant field, or equivalent experience.
• Advanced technical fluency with DairyComp or similar dairy software platforms.
• Proven experience troubleshooting complex data pipelines and hardware integrations, including RFID readers, feed management systems, parlour sensor technology, and on-farm networks.
• Strong organizational skills, self-discipline, and a collaborative team mindset.
• Bilingualism in French and English is considered an asset.

Working Conditions
This position is primarily office-based, with some national travel required to meet with key accounts and attend industry events. The location for this position is Guelph, Ontario.

The benefits of working at Lactanet include:

• Collective insurance & Pension Plan
• Vacation & Sick Days
• Employee Assistance Program
• Annual Clothing Allowance
• Training
• Flexible schedule

→Dairy Production Technician (Athens)

Lactanet is currently accepting applications for a part-time on-farm Dairy Production Technician (DPT). Candidates should enjoy working alongside dairy cows within a farm environment, overseeing their schedule, and rural road travel. This is a union position.

Position Overview

• Visit dairy farms daily at variable hours to sample milk, collect data, and promote our dairy herd improvement services to Lactanet customers. Working hours will include early mornings and evenings.
• Assist and provide information to Lactanet customers about the interpretation and application of data collected.
• From your home office, you will independently arrange your administrative, travel and scheduling tasks.
• Actively participate in the job training provided.

Qualifications & Experience

• Diploma in agriculture (great asset)
• Practical knowledge and working experience in the dairy industry.
• Strong customer service and interpersonal skills.
• Proficiency with computers with residential high-speed Internet.
• Valid driver’s license with dependable transportation.
• Being a resident within your circuit area.
• Ability to occasionally lift to 58 lbs.

Working Conditions
The work is mainly done on the farm at milking time, and some work is done from home. Allowance for mileage, Internet, and cell phone. The hourly wage is $24.51.

The benefits of working at Lactanet include:

• Employee Assistance Program
• Mileage, Cellphone & Internet Allowance
• Annual Clothing Allowance
• Training
• Flexible schedule

→Dairy Production Technician (Fordwich)

Lactanet is currently accepting applications for a part-time on-farm Dairy Production Technician (DPT). Candidates should enjoy working alongside dairy cows within a farm environment, overseeing their schedule, and rural road travel. This is a union position.

Position Overview

• Visit dairy farms daily at variable hours to sample milk, collect data, and promote our dairy herd improvement services to Lactanet customers. Working hours will include early mornings and evenings.
• Assist and provide information to Lactanet customers about the interpretation and application of data collected.
• From your home office, you will independently arrange your administrative, travel and scheduling tasks.
• Actively participate in the job training provided.

Qualifications & Experience

• Diploma in agriculture (great asset)
• Practical knowledge and working experience in the dairy industry.
• Strong customer service and interpersonal skills.
• Proficiency with computers with residential high-speed Internet.
• Valid driver’s license with dependable transportation.
• Being a resident within your circuit area.
• Ability to occasionally lift to 58 lbs.

Working Conditions
The work is mainly done on the farm at milking time, and some work is done from home. Allowance for mileage, Internet, and cell phone. The hourly wage is $24.51.

The benefits of working at Lactanet include:

• Employee Assistance Program
• Mileage, Cellphone & Internet Allowance
• Annual Clothing Allowance
• Training
• Flexible schedule

→Dairy Production Technician (Talbotville)

Lactanet is currently accepting applications for an hourly 4 months Contrat on-farm Dairy Production Technician (DPT). Candidates should enjoy working alongside dairy cows within a farm environment, overseeing their schedule, and rural road travel. This is a union position.

Position Overview

• Visit dairy farms daily at variable hours to sample milk, collect data, and promote our dairy herd improvement services to Lactanet customers. Working hours will include early mornings and evenings.
• Assist and provide information to Lactanet customers about the interpretation and application of data collected.
• From your home office, you will independently arrange your administrative, travel and scheduling tasks.
• Actively participate in the job training provided.

Qualifications & Experience

• Diploma in agriculture (great asset)
• Practical knowledge and working experience in the dairy industry.
• Strong customer service and interpersonal skills.
• Proficiency with computers with residential high-speed Internet.
• Valid driver’s license with dependable transportation.
• Being a resident within your circuit area.
• Ability to occasionally lift to 58 lbs.

Working Conditions
The work is mainly done on the farm at milking time, and some work is done from home. Allowance for mileage, Internet, and cell phone. The hourly wage is $24.51.

The benefits of working at Lactanet include:

• Employee Assistance Program
• Mileage, Cellphone & Internet Allowance
• Annual Clothing Allowance
• Training
• Flexible schedule

→Dairy Production Technician (Kirkton)

Lactanet is currently accepting applications for a Part-time (20 hours) On-Farm Dairy Production Technician . Candidates should enjoy working alongside dairy cows within a farm environment, overseeing their schedule, and rural road travel. This is a union position.

Position Overview

• Visit dairy farms daily at variable hours to sample milk, collect data, and promote our dairy herd improvement services to Lactanet customers. Working hours will include early mornings and evenings.
• Assist and provide information to Lactanet customers about the interpretation and application of data collected.
• From your home office, you will independently arrange your administrative, travel and scheduling tasks.
• Actively participate in the job training provided.

Qualifications & Experience

• Diploma in agriculture (great asset)
• Practical knowledge and working experience in the dairy industry.
• Strong customer service and interpersonal skills.
• Proficiency with computers with residential high-speed Internet.
• Valid driver’s license with dependable transportation.
• Being a resident within your circuit area.
• Ability to occasionally lift to 58 lbs.

Working Conditions
The work is mainly done on the farm at milking time, and some work is done from home. Allowance for mileage, Internet, and cell phone. The hourly wage is $24.51.

The benefits of working at Lactanet include:

• Employee Assistance Program
• Training
• Mileage, Internet & Cellphone Allowance
• Annual Clothing Allowance
• Flexible Schedule

→Customer Experience Representative

Lactanet is accepting applications for a Senior Customer Experience Representative Full-time position. The Senior Customer Experience Representative provides customer service and data processing support while coordinating daily operations within the Customer Experience department. This position is primarily focused on Customer Service Desk (CSD) activities, serving as the main point of contact for clients, managing customer inquiries, coordinating service requests, and fostering positive client relationships to ensure a high-quality customer experience. This role ensures data accuracy, efficient workflows, and service continuity by prioritizing workloads, resolving operational issues, supporting team members, and implementing approved process improvements. This position is part of a union.

Position Overview

• Provide customer service and resolve inquiries related to data, reports, billing, and services.
• Process, verify, and correct data to ensure accuracy and quality.
• Coordinate daily workloads, priorities, schedules, and team coverage.
• Investigate data discrepancies and coordinate corrective actions.
• Monitor operational performance, identify bottlenecks, and address workflow issues.
• Support and guide team members on procedures and complex cases.
• Identify opportunities for process improvement and coordinate approved changes.
• Maintain procedures, work instructions, and training materials.
• Support onboarding, cross-training, and continuous improvement initiatives.

Qualifications & Experience

• College diploma in Agriculture or an equivalent qualification.
• Minimum of three (3) years of relevant experience in customer service, data processing, or operational support.
• Experience coordinating workloads, resolving operational issues, or contributing to process improvements.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• High level of accuracy, attention to detail, and commitment to customer service.
• Ability to manage competing priorities, meet deadlines, and support colleagues.
• Bilingual in French and English, spoken and written, is an asset.

Working Conditions
Standard office working conditions. Your office would be located at the head office in Guelph, Ontario, with the option of a hybrid or remote work model.

The benefits of working at Lactanet include:

• Collective Insurance & Pension Plan
• Possibility of hybrid work model
• Employee Assistance Program
• Training
• Vacation & Sick Days

→Customer Experience Representative

Lactanet is accepting applications for a Customer Experience Representative Full-time position. The role of this position is to process, validate, and distribute information within Lactanet’s internal systems, ensuring accuracy and compliance with established procedures. Provide quality customer service and timely follow-up to internal and external customers. Support daily operations through document production, mailing, report distribution, and office logistics across Lactanet offices and laboratories. This position is part of a union.

Position Overview

• Provide customer service and respond to internal and external inquiries by phone or email, resolving issues and ensuring timely follow-up.
• Process, verify, and correct data to maintain accuracy, integrity, and timely reporting.
• Manage herd registrations, service changes, data access requests, and report corrections.
• Prepare and distribute reports, test results, and operational documents.
• Coordinate mail, supplies, inventory, and administrative support for offices and laboratories.
• Follow departmental procedures, maintain documentation, and contribute to continuous improvement and team effectiveness.

Qualifications & Experience

• College diploma in Agriculture or an equivalent qualification.
• Minimum of two (2) years of experience in a similar role.
• Bilingual in French and English, both spoken and written an asset
• Excellent communication skills.
• Strong customer-service orientation and commitment to quality.
• High level of accuracy, organizational skills, and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work effectively as part of a team and willingness to learn.

Working Conditions
Standard office working conditions. Your office would be located at the head office in Guelph, Ontario, with the option of a hybrid work model.

The benefits of working at Lactanet include:

• Collective Insurance & Pension Plan
• Possibility of hybrid work model
• Employee Assistance Program
• Training
• Vacation & Sick Days

→Dairy Production Technician (Chilliwack

Lactanet is currently accepting applications for a part-time contract On-Farm Dairy Production Technician (DPT) Candidates should enjoy working alongside dairy cows within a farm environment, overseeing their schedule, and rural road travel. This is a union position.

Position Overview

• Visit dairy farms daily at variable hours to sample milk, collect data, and promote our dairy herd improvement services to Lactanet customers. Working hours will include early mornings and evenings.
• Assist and provide information to Lactanet customers about the interpretation and application of data collected.
• From your home office, you will independently arrange your administrative, travel and scheduling tasks.
• Actively participate in the job training provided.

Qualifications & Experience

• Diploma in agriculture (great asset)
• Practical knowledge and working experience in the dairy industry.
• Strong customer service and interpersonal skills.
• Proficiency with computers with residential high-speed Internet.
• Valid driver’s license with dependable transportation.
• Being a resident within your circuit area.
• Ability to occasionally lift to 58 lbs.

Working Conditions
The work is mainly done on the farm at milking time, and some work is done from home. Allowance for mileage, Internet, and cell phone.

The benefits of working at Lactanet include:

• Flexible Schedule
• Employee Assistance Program
• Mileage Allowance
• Annual Clothing Allowance
• Training

→proAction Validation Agent (South Alberta)

We are currently accepting applications for an hourly Part-Time proAction Validation Agent . The Validator’s primary responsibility is to conduct dairy farm audits by reviewing and documenting compliance with the national proAction program requirements. You will be working directly on-farm as well as from your home office. Candidates who appreciate the farm environment, rural road travel and interacting with dairy producers will fit well in this position.

Position Overview

• Visit dairy farms to review and document on farm processes, protocols and record keeping.
• Assist and provide additional information to producers about the interpretation and application of the proAction program and its requirements.
• Independently arrange your administrative, travel and scheduling tasks.
• Actively participate and successfully complete the proAction validator training provided.

Qualifications & Experience

• Degree/Diploma in agriculture and minimum 2 years dairy production experience or minimum 5 years’ experience in dairy cattle production on farm.
• Strong organizational skills and ability to work independently.
• Strong communication and interpersonal skills.
• Proficiency with electronic data capture. • Must reside in, or in proximity of, the territory area, have a valid driver’s license, dependable transportation and home office high-speed internet.

Working Conditions
The work is mainly done on the farm, and some work is done from home. Allowance for mileage, Internet, and cell phone.
This position is responsible for covering the South Alberta territory and requires travel throughout the province.

The benefits of working at Lactanet include:

• Flexible Schedule
• Employee Assistance Program
• Mileage Allowance
• Annual Clothing Allowance
• Training

Lactanet is currently accepting applications for a full-time, 12-month contract position as an On-Farm Dairy Production Technician. Candidates should enjoy working alongside dairy cows within a farm environment, overseeing their schedule, and rural road travel

Position Overview

• Visit dairy farms daily at variable hours to sample milk, collect data, and promote our dairy herd improvement services to Lactanet customers. Working hours will include early mornings and evenings.
• Assist and provide information to Lactanet customers about the interpretation and application of data collected.
• From your home office, you will independently arrange your administrative, travel and scheduling tasks.
• Actively participate in the job training provided.

Qualifications & Experience

• Diploma in agriculture (great asset)
• Practical knowledge and working experience in the dairy industry.
• Strong customer service and interpersonal skills.
• Proficiency with computers with residential high-speed Internet.
• Valid driver’s license with dependable transportation.
• Being a resident within your circuit area.
• Ability to occasionally lift to 58 lbs.

Working Conditions
The work is mainly done on the farm at milking time, and some work is done from home. Allowance for mileage, Internet, and cell phone.

The benefits of working at Lactanet include:

• Flexible Schedule
• Employee Assistance Program
• Mileage Allowance
• Annual Clothing Allowance
• Training